CONTACT INFORMATION

The Richie Brace® line of products must be prescribed and dispensed by licensed health care professionals such as podiatric physicians, orthotists and pedorthists.

Sometimes, sending us an inquiry directly may not be the most efficient way to get your questions answered. For this reason, please read the following guidelines before sending us your e-mail request:

IF YOU ARE A PATIENT: 

If you are a patient who already has a Richie Brace® and you have a question about your brace, please contact the health care professional who dispensed your brace. They are responsible for proper fitting, adjustment and repair of your brace.

If you are a patient who is interested in being evaluated for a Richie Brace® for the first time, we are pleased to be of assistance by referring you to a health care professional in your community who has experience with our Richie Brace® products. Please fill out an This email address is being protected from spambots. You need JavaScript enabled to view it.providing us with your first name, city, state and zip code. A company representative will reply to you with a referral as soon as possible—usually within 48 hours.

The Richie Brace® is only available in the U.S.A., Canada, Ireland, United Kingdom, Spain and Australia.  See our International distributors for outside the U.S.A., click here.  

Contact Information: 1-877-359-0009 (Toll free inside the U.S. & Canada) Outside the U.S. & Canada 909-595-5400 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 


IF YOU ARE A HEALTH CARE PROFESSIONAL:

 

If you need information for ordering a Richie Brace® please go to To Order to learn how to contact one of our authorized distributors. We do not accept orders directly. Our distributors are responsible for processing all orders and will provide pricing, order forms and all necessary information to get you started. They can also help you select the proper brace for your patient.

If you have questions about an existing order, please contact the distributor who received your cast and prescription. Our distributors track all orders and will be able to answer any questions. 

If you have a clinical question and are requesting a consultation with Dr. Richie, please complete an This email address is being protected from spambots. You need JavaScript enabled to view it. and he will get back to you as soon as possible. Clinical consultations are provided only to licensed health care professionals and cannot be offered to patients for medical-legal reasons.